New Application Consultant for Safe Computing, Michelle Cundle
New Application Consultant for Safe Computing
As we emerge from a global recession, not many companies are confident about hiring, however Safe Computing has hired Michelle Cundle as a new Application Consultant. Michelle works with various clients, and is largely involved in integration of Safe Computing’s front office software to the Safe client base across Europe, including parallel testing of software in a live environment at the customer’s premises.
Michelle is there to support the consultants and administrative team, whilst communicating any requests or information back to the developers and support staff at Safe offices. Michelle is essentially, liaising between consultants at the customer’s premises who use the software, and developers back at Safe offices. No matter how much testing is done before software is released to customers, placing a new system into a live environment to work in tandem with existing customer software always holds the potential to cause a mild system conflict. As part of the implementation team, Michelle works to minimise the impact of any potential problems. Where there are no integration issues, or when any initial pitfalls have already been overcome, Michelle is able to offer the other element of her expertise, conveniently, at the customer’s premises. This expertise is acting as a mentor and training staff within Safe customers’ offices, the right training means that Safe customers can make the most of their investment in new software.
Understanding the market place is key, and Michelle certainly has a wealth of experience. Before joining Safe, Michelle spent almost six years working within the recruitment industry, most recently as a Senior Consultant for Right4Staff, recruiting staff in a wide range of positions across the Midlands. Safe Tempest software is used by over half of the top 50 recruitment companies in the UK, so experience of working in this industry certainly helps Michelle put her customers at ease. Michelle supports their needs, whilst understanding the nature of their roles and the importance of essential recruitment practices with her knowledge of this market. Before working in recruitment, Michelle spent eight years working as an IT Training Consultant with large clients such as British Gas Transco, ABB, Northamptonshire County Council and De Montfort University. This experience is key to the role Michelle now holds for Safe, and gives Safe customers an excellent level of service.
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